REFUND POLICY
At MaxxPower.store, customer satisfaction is important to us. This Refund Policy explains the conditions under which refunds are issued for purchases made on https://maxxpower.store/.
1. Eligibility for Refunds
You may be eligible for a refund if:
• The request is made within 15 days of product delivery
• The item is unused, uninstalled, and in original packaging
• All accessories, manuals, and tags are included
• Proof of purchase (Order ID or invoice) is provided
2. Non-Refundable Items
Refunds will not be issued for:
• Gift cards
• Digital/downloadable products
• Items marked as Final Sale or Non-Returnable
• Products damaged due to misuse, mishandling, or improper installation
3. Refund Process
To request a refund:
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Email support@maxxpower.store
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Mention your Order Number, product name, and reason for refund
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Our team will review and provide return instructions (if applicable)
Unauthorized returns will not be accepted.
4. Inspection & Approval
Once the returned item is received:
• We will inspect the product
• You will be notified of approval or rejection
• Approved refunds will be processed within 7–10 business days
5. Refund Method
• Refunds are issued to the original payment method only
• Bank processing times may vary and are not controlled by MaxxPower.store
6. Shipping Costs
• Shipping fees are non-refundable
• Return shipping is the customer’s responsibility unless the item is defective or incorrect
7. Damaged or Incorrect Products
If you receive a damaged, defective, or wrong item:
• Notify us within 48 hours of delivery
• Share clear photos or videos as evidence
• We will arrange a replacement or full refund at no additional cost
8. Late or Missing Refunds
If you haven’t received your refund:
• Check with your bank or card provider
• Processing may take additional business days
• Contact us at support@maxxpower.store if delays persist
9. Policy Updates
MaxxPower.store reserves the right to update this Refund Policy at any time. Changes will be posted on this page with the revised date.
10. Contact Us
For refund-related questions, reach us at:
