SHIPPING POLICY
Thank you for shopping with MaxxPower.store. This Shipping Policy explains how orders are processed, shipped, and delivered.
1. Order Processing Time
• All orders are processed within 1–3 business days (excluding weekends and public holidays).
• Orders placed after business hours or on holidays will be processed the next business day.
• You will receive an order confirmation email once your order is placed and a shipping confirmation email once it is dispatched.
2. Shipping Locations
We currently ship to:
• Domestic locations within the country of operation
• Select international destinations (subject to availability)
If your location is not serviceable, you will be notified during checkout.
3. Shipping Methods & Delivery Time
Estimated delivery times (after dispatch):
• Standard Shipping: 4–7 business days
• Express Shipping: 2–4 business days (if available)
Delivery times are estimates and may vary due to courier delays, weather conditions, customs clearance, or other unforeseen circumstances.
4. Shipping Charges
• Shipping fees are calculated at checkout based on location, order weight, and shipping method.
• Promotional free shipping (if offered) will be clearly mentioned on the website.
5. Order Tracking
• Once shipped, a tracking number will be emailed to you.
• Tracking updates depend on the courier service.
6. Customs, Duties & Taxes
For international orders:
• Customs duties, import taxes, or other charges may apply
• These charges are the responsibility of the customer
• MaxxPower.store is not responsible for delays caused by customs authorities
7. Address Accuracy
• Customers are responsible for providing accurate shipping information
• We are not responsible for delays or losses due to incorrect or incomplete addresses
• Orders returned due to incorrect address may incur reshipping fees
8. Lost, Delayed, or Stolen Packages
• If a package is delayed, please contact us for assistance
• MaxxPower.store is not responsible for packages marked as “Delivered” by the courier
• Claims for lost shipments must be reported within 7 days of the expected delivery date
9. Damaged Packages
If your order arrives damaged:
• Contact us within 48 hours of delivery
• Provide photos or videos of the damaged package and product
• We will assist with replacement or refund as applicable
10. Shipment Cancellations
• Orders cannot be canceled once they are shipped
• For cancellations before dispatch, please contact us immediately
11. Policy Changes
We reserve the right to update this Shipping Policy at any time. Changes will be effective immediately upon posting on this page.
12. Contact Us
For shipping-related questions, reach out to us at: